Here are some common questions we receive about shipping and tracking. If you’re new, you should also check our shipping guide.
A Banggood shipping method has gone, will it come back?
Banggood has a variety of shipping methods, the options available to you are frequently changing and vary based on the following things.
- The warehouse you are ordering from;
- The type of item;
- The country you are sending to;
- If we change or acquire new shipping partners.
Common Banggood Shipping Methods
- Standard Shipping
- Air Parcel Register
- Railway Direct Mail
- Expedited Shipping Service
- EMS Express Mail Service
- Cash on delivery
Air parcel register tracking
Air parcel register comes with a tracking service and you can check it on the order page or by going to a tracking website and typing in the tracking number.
The difference between air parcel register and standard shipping
- Standard shipping is untracked, you do not get a tracking number.
- Air parcel register has the tracking service and you receive a tracking number.
Which postal company does Banggood use to ship orders?
There is no easy answer to this, our logistics are continually being updated and adapted to offer the best value and speed. As our contracts with postal companies are changing we do not provide al list of actual partners who will deliver the items.
Can I change my shipping method after I order?
Once an item ships we cannot change the shipping method, we recommend you carefully select shipping when you order as there is only a small chance you can change the method. If you do want to change an unshipped order, contact us and we might be able to cancel the order (and you reorder with the correct method) or modify the shipping.
