If you’ve ever wondered about our warehouses and shipping or perhaps even had a question about your own order, then this may be a very helpful article for you! As an international company that ships to so many countries all over the world, Banggood’s logistics can often be a complex affair involving part of the company in multiple countries.

Inside Banggood's Chinese Warehouse
Thousands of items are stored in each warehouse and are labeled by row, column, and stack. This makes locating items fast and is similar to an Excell spreadsheet.

Banggoods warehouse locations

Although our base is in Guangzhou, China, we operate a network of warehouses on three continents, namely Asia, Europe and North America.

CN Warehouse (China not Canada)

Our Asian warehouses are located in China, and they are spread throughout cities in Guangdong. Most orders are processed through these Chinese warehouses as the overseas warehouses do not stock everything, and generally, have a higher price.

EU Warehouse

Our European warehouses offer speedy delivery of products to both EU customers and the UK.

US Warehouse

Our North American warehouse is in the US and offers faster shipping for some parts of North and South America.

Warehouse Logistics.

By offering local warehouses we cater to a wider audience and maximize our delivery options. Local warehouses deliver fast and attract those who value speed over cost. Our CN warehouse is the opposite, it offers affordable prices and regular speed delivery. Although the time it takes to receive items is longer than shopping locally, the price makes it attractive.

Operations are complex and “split shipped” simplifies it.

Our CN warehouses are scattered across the southern province of Guangdong, when you order items in different CN warehouses they are packaged up and shipped separately, this eliminates the need for a central shipping hub and means we can ship items out as fast a possible.

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We process thousands of orders every day and are continually looking where we can optimize as the faster and easier we can process you order the faster service you receive, and the better prices we can offer.

Chinese Warehouse 3

We’ll certainly aim to improve and expand and we hope this has given you a little more insight into how Banggood’s warehouses work!

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  • Kuroki

    A lot of shelves and boxes everywhere. 🙂

    I prefer to order goods from China. I have once decided to order an item from the EU warehouse and it took four weeks for it to arrive. In my experience, orders from China usually arrive within two to four weeks time, so it’s not only cheaper, but ironically enough, faster too.

    I have also noticed that some of your mainland warehouses have ‘expanded’ their business. These days, if we were to order two items from say, Guangzhou, our order is likely to be split (CN_GZ1 and CN_GZ2 for example). A while ago, most of the orders weren’t split unless warehouses were located in different cities/provinces.

  • Very nice insight in your Warehouses. 🙂

  • Simon Keh

    I dont understand, how you’re able to do free shipping on every product, can you explain? 🙂

    • Glykabg

      It’s included in the price of the product. For some countries shipping is not free. 🙂

  • Niels

    Very interesting. I have always been wondering how my orders are being processed. Now I have a better idea. I can particularly relate to the last picture with the dispensers of the black plastic bags and the roles of white foam… 🙂

  • sleeperjoe

    That’s very insightful. I’ve always wondered how you guys manage to keep the order processing bit running so smooth (usually).

    I’d love to see a video on the logistics of an order once it’s placed till when you hand it over to FlytExpress. I don’t know about anyone else but I always enjoy those. I like to see and meet the people actively working on getting my stuff to me.

  • Smile it is almost Friday!

    I live in Singapore. China is only five days away, by China post. Banggood cannot even proccess an order in less than a 15 days.

    I have placed three orders with Banggood.

    The first two took so long, that I proceeded to order roughly the same items from Amazon in the USA. Both times my Amazon order arrived before Banggood could process the respective orders. Both times I canceled.

    I gave them another shot. This time they sent me a “congradulations your item has shipped” only two days after I placed the order. It has been three weeks since they posted a tracking number. The status still does not confirm the order has been recieved by the logistics comany. I expect they have not even processed the order yet, and the tracking number is a farce. In all likelyhood I will cancel this order as well.

    I suspect my comment will be “moderated in oblivion” because it sheds a less than rosy light on Banggood, but what can I say, the truth hurts!

    • No censoring here just a late Friday reply. If you have not canceled already, let me know ur order number I will get u an answer on where your order is. Shipping can be slow and we dont always use China post, if there are delays you will be offered a refund.

      • Smile it is almost Friday!

        It took more than three weeks for the tracking number to be recognized. Then only the expected five days thereafter. I think they issued the number before picking the order.

        I bought some of those USB current/voltage meters. They are very handy in my line of work. Nobody but Banggood has them. They work well and come in a variety of configurations.

        I also bought a raspberry PI case, game controllers, and some other cool geek stuff.